Delete your Voxity account
Voxity is made by Invoxity Inc.
In the app
- Open Voxity and go to Settings.
- Tap Delete account and confirm.
You can download a copy of your data first, under Settings → Download my data.
Without the app
Email [email protected] from the email address you sign in with, with the subject "Delete my Voxity account" and your username. We reply to confirm, and delete the account within 30 days.
Delete some of your data, and keep your account
You don't have to delete your account to remove things you've shared. In the app:
- A post: open it, tap ⋯ and choose Delete post. The video, photo, audio or text, and its reactions and comments, are deleted.
- A comment or voice comment: tap ⋯ next to it and choose Delete comment. You can also delete comments others leave on your posts.
- Your name, profile photo or city: change them in Settings; the old ones are replaced.
- A friend: open their profile and choose Remove.
Anything else: email [email protected] from the email address you sign in with, say what you want deleted, and we do it within 30 days.
What is deleted
- Your account is hidden straight away: nobody can see your profile, posts or comments.
- Within 30 days we delete your email address, phone number, name, username, profile photo, posts (videos, photos, audio and text), comments, reactions, friends, circles and devices.
- Unused tokens are lost and can't be refunded.
What we keep
- Records of purchases and refunds, for as long as tax law requires (up to 7 years in Canada), without your posts or profile.
- Reports about content that broke our rules, and what we did about them, for up to 1 year, or longer where the law requires us to keep evidence.
- Statistics that no longer identify you.